What is FAX.IR (Internet Fax Service)
"Send & Receive faxes without ever needing a fax machine, phone line, software or hardware"



In this service you will be assigned a dedicated fax number. All faxes sent to this number will be stored in PDF or TIF format in your FAX.IR archive folder and also forwarded to your personal email address. You will also be notified via SMS for every new fax received.

To send faxes, you can login to your FAX.IR account, upload PDF, DOC, XLS or any other compatible file(s) and fax to any fax device. The status of your sent fax will delivered to you via SMS and email and it is also available for future viewing in your FAX.IR archive folder.

In summary, this service is very much like your Gmail or Yahoo account with a slight difference that it transmits and receives documents from fax machines. Like any cloud based application this service is available anytime, anywhere and on any device connected to internet. You will never have to pay for any fax machines, land lines, phones number or etc. and only pay a fixed subscription as mentioned in our "Pricing" page.


Who is FAX.IR?

Company Introduction


FAX.IR was developed in the laboratory of Afranet by Atrisa Communications Development (An Afranet Subsidiary) and it is the first cloud based service of its kind in the region. Afranet's datacenter holds an ISO 27001 (ISMS - Information Security Management System) certificate from IMQ Italy. This certificate ensures our customers an ongoing practise and revisioning on our system's security. To further enhance the security of information exchange, we encrypt the transmission of our information using secure socket layer technology (SSL).

Afranet's datacenter also holds an ISO 9001 (Quality Management System) from IMQ Italy.

All standards are audited and reviewed on yearly basis by third party auditors to ensure maximum security and quality of service delivery.

Also, in accordance to an ordinance amendment licensing agreement for the all Electronic Commerce Sites (Clause 1 of Article 12 of the Law Association in Iran) FAX.IR has acquired an eNamad symbol from the Iranian e-commerce development center.

Service Security in FAX.IR
    Information Security

  • To further enhance the security of information exchange, we encrypt the transmission of our information using secure socket layer technology (SSL).

  • Upon procurement, you will be directed to a third party banking system and none your bank account information is stored on FAX.IR servers.

  • In case you only wish to have your faxing documents in your personal email, you can turn your FAX.IR archiving off from the settings in your menu.

  • All data are backed up daily on an off-site location for quick recovery in case of disasters.

  • With all the security precautions taken, given that outgoing faxes are sent via the Internet, and the fact that no method of electronic transmission or storage is 100% secure, we cannot guarantee its absolute security and therefore advise not to use FAX.IR services for classified information.

    System Architecture

  • To increase stability, performance and security, FAX.IR is based on an n-tier architecture and has multiple firewalls to minimize any intrusions.

    Physical Security

  • All servers and equipment are located in Afranet's datacenters. These datacenters are all connected to TIC (Telecommunication Infrastructure Company), TCI (Telecommunication Company Of Iran), TTCC (Tehran Traffic Control Company) and IRIB (Islamic Republic of Iran Broadcasting) backbones via fiberoptics. These datacenters also have diesel power generators, CHP and UPS to ensure maximum uptime.

  • To comply with ISO 27001 security standard, extra security measures such as CCTV cameras, Biometric Access Controls and 24X7 security guards have been implemented for all Afranet's datacenters.

Features
New Features:
  • Optimize documents for fax transmission
    With this feature your documents will go through our image processing servers and get optimized for fax transmission, resulting in a much better quality fax and reduced transmission time. For more info please visit "Fax Transmission Optimization"

  • Mobile Application
    You can send and receive faxes anytime and anywhere with our mobile app. This app is built for iOS and Android devices. For more info please visit "Mobile App"

  • Phonebook
    The phonebook enables you to save contact infromation and assign multiple groups to each contact. To send faxes to contacts, you just go to compose and type in contacts' name or group name. For further information please visit "Phonebook"

  • Cloud Signature
    Upload any document in the format of WORD, PDF, TIF, JPG, ... or choose a fax from your archive folder and edit (sign, fill in blanks, ...), save or fax without the need for any application installation. For more info please visit "Cloud Signature"

  • Send Fax To Telefax Machines
    By enabling this feature, your destination number will hear a prerecorded message stating: "This is fax call, to receive please press start." For more info please visit "Sending Manual"

  • Choose your file format
    You can choose the format of your fax files (in your archive and emails sent) between PDF and TIFF
All Features:
  • No need for a fax machine, phone line, software or hardware
    Send and receive faxes without ever needing a fax machine, phone line, software or hardware

  • Dedicated fax number
    Every paid subscriber will get their own dedicated 8 digit fax number with an Iranian country code and Tehran area code.

  • Instant Activation
    Your fax number will be instantly activated upon registration.

  • Always On
    Your fax number will be on 24X7 waiting to receive faxes.

  • Web Based
    All faxes sent and received will be archived in your FAX.IR account and you will also receive a copy in your personal email (such as Yahoo, Gmail, ...)
    Faxes can be forwarded or replied to from your archive folder the same way you would forward or reply an email.

  • Personal and Secure
    All faxes are sent to your personal email in the most secure manner. For further information regarding our security please visit "Service Security"

  • SMS And Email Based Notifications
    Notification of a new received fax or delivery status of sent faxes are emailed and texted to your mobile via SMS.

  • Fax Archiving
    All sent and received faxes are archived in FAX.IR for your future references.

  • Caller ID settings
    Set your callerID (the name which appears on top of sent faxes) to your preference

  • Mass Faxing
    You can fax one document to multiple recipients (up to 500). More information on mass faxing is available in "Sending Manual"

  • Cost Saving
    All faxes are sent via our cloud infrastructure and you are completely free of papers, fax machines, software and hardware.

  • Easy Charging
    Registration, extension of subscription and the purchasing of credits are all done online with advanced payment protocols in a matter of seconds.

  • Reporting System
    Status of faxes sent and received are all available in the archive folder.

  • Corporate Customers
    The corporate account enables you to have a centralized management and archiving system for multiple fax numbers. For more info please visit "Corporate Fax"

  • Extension Dialing
    You can send faxes to numbers that have extensions. Such as 8978000 extension 207. For more info please visit "Sending Manual"

  • Retry For Failed Faxes
    By enabling this feature in the compose fax panel, all failed to send faxes will be resent at an interval defined by you to ensure maximum delivery rate.

  • Scheduled Faxing
    Faxes can be scheduled to be sent at a defined time and date. For more info please visit "Sending Manual"

  • Compatibility with iOS and Android
    You can send faxes by taking captures from camera or uploading documents from storage with all iOS (version 6 or later) and Android devices (version 4 or later).

Pricing
Subscription Plans
  • Free Basic Premium Corporate
  • 0 Toman / Month 5,000 Toman / Month 10,000 Toman / Month From 20,000 Toman / Month
No. of free pages sent/received per month
10
150
400
from 1,000
Price per extra page sent/received
50 Toman
35 Toman
25 Toman
-
Send faxes
Receive faxes
Dedicated fax number*
from 5 number
Phonebook
Sign document
Compatible with mobile App
Multi fax number (Centralize management)
Admin control over faxes sent/received
  • All prices are exclusive of value added tax (VAT).
  • If you wish to choose the last 4 digits of your fax number (selective number) a one time fee of 60,000 Toman will apply during sign up, some of our number are in the golden number category and these have different pricings which you may need to pay for once, during sign up.
  • Faxes sent to outside Tehran (Iran) may count as multiple pages. For detailed information regarding the pricing for each destination please visit our "Sending Rates"
  • Each delivery status sent via SMS is counted as one extra page. If you do not wish to receive SMS notifications, this option can be switched off from the settings in the menu.

* Dedicated 8 digit fax number with an Iranian Country Code (+98) and a Tehran Area Code (021)

Sign Up

After choosing Sign Up, enter all your information, choose your account type (Free, Basic or Premium) make the payment and you're all done.
Our payment gateways support all "Shetab" enabled cards such as Saderat, Tejarat, Mellat, ...
If you wish, you may also make your payment offline via Card To Card money transfer or cash deposit and later fill out the transaction details on our "Pay Invoice" page.
Your payment receipt will be emailed to you and your fax is active and ready for use within seconds.


Your Fax

By selecting login and entering your username and password you will access your FAX.IR panel.



Dashboard

In "My Account" you will see your subscription type, start and end dates.

From here you can extend subscription or buy extra credits if needed.



Compose Fax

To send faxes, you can login to your FAX.IR account, choose compose from the menu, upload PDF, DOC, XLS or any other compatible file(s) and fax to any fax device. The status of your sent fax will delivered to you via SMS and email and it is also available for future viewing in your FAX.IR archive folder.
You can also forward or reply back any fax in your archive to any fax machine.

For more information you can visit our "Sending Manual" page


Archive

All faxes sent your dedicated FAX.IR number will be emailed to you, and also stored in your FAX.IR archive folder. The email address of which your faxes are forwarded to can be modified in the configuration panel.

You will also receive an SMS notification upon reception and delivery of faxes.


Tools

Phonebook

To increase usability of service, after months of development & tests we have released a phonebook feature on FAX.IR.

The phonebook enables you to save contact information and assign multiple groups to each contact. To send faxes to contacts, you just go to compose and type in contacts' name or group name.


Cloud Signature

Upload any document in the format of WORD, PDF, TIF, JPG, ... or choose a fax from your archive folder and edit, save or fax without the need for any application installation.
Signed forms can be downloaded or faxed.
The Cloud Signature is completely compatible with all iOS (version 6 or later) and Android devices (version 4 or later).


Settings

In this section the following can be modified:

• General Information such as name

• Account owner's mobile number

• Account owner's email address

• CallerID

• File format of fax files

• Enabling or Disabling of:

o Archiving fax(s) in FAX.IR

o Archiving fax(s) in email

o Archiving fax(s) in multiple emails

o SMS notifications

• Change account password



More Information

For further information please visit our "Frequently Asked Questions" or fill out our contact form in "Contact Us" so a team member of ours can get in touch with you as soon as possible.


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